United customers can now order United Economy meals like burgers and sandwiches before their flight through the airline’s website and mobile app. This change prioritizes giving customers more choice and ensuring they get the meals they want, while also helping the airline’s catering operation run more efficiently and supporting efforts to reduce food waste.
United Economy meal preorders are available on flights over 1,190 miles within the U.S., Canada, Mexico and the Caribbean, and starting March 1, preorders will be the only way to purchase fresh entrées for customers traveling in the Economy cabin. United Economy will still offer its signature snack boxes, packaged snacks and beverages for purchase onboard.
Enabling customers to preorder meals is expected to help United’s food-waste reduction efforts by helping minimize unconsumed fresh retail items. This approach is anticipated to keep more than 100,000 pounds of unused food out of landfills each year.
United expects to add additional fresh meal choices to the preorder menu this summer that include elevated salads, gourmet sandwiches and wraps, with expanded preorder exclusive premium beverage options planned for later this year.
“We’re continuing to invest in meaningful improvements to our onboard food and beverage program, with a focus on quality, consistency and customer choice,” Aaron McMillan, managing director of Hospitality Programs at United, said in a statement. “Preordering is a win for everyone—customers board the plane knowing they’ll get the meal they want*, our catering partners know exactly how much food to prepare for each flight and it helps our operation run even more smoothly and reduce food waste.”
Customers can preorder both fresh Bistro on Board and retail items in advance through the mobile app or on www.united.com, beginning five days and up to 24 hours before departure. Customers can browse the available options within the online Trips section, and United app users will receive a notification when preordering opens for their flight. In addition to signature snack boxes, the January menu includes a variety of fresh options including the Steakhouse Burger, Tacos Al Pastor, Fresh Cheese & Fruit Tray, Everything Bagel Dots and more.
*Preordered meals may not be available under certain circumstances.
For more information, visit www.united.com.
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