Category Archives: Blog

Washington Dulles International Airport will receive more than $20 billion in capital investment over the next decade under a transformation program announced July 29 by the Metropolitan Washington Airports Authority, United Airlines, and the U.S. Department of Transportation. The figure is nearly three times the $7 billion previously allocated to modernizing the airport, and it […]

Holland America Line has opened bookings for Zuiderdam‘s first collection of voyages following the ship’s transformation through Holland America Evolution, the cruise line’s largest fleet investment in its 153-year history. The ship’s enhancements will debut April 2, 2028, as Zuiderdam returns to service in the Mediterranean before spending the summer sailing from Amsterdam on voyages […]

Emplifi, an Autonomous Customer Experience Platform, has released The State of Airline Social Customer Care 2026, a new benchmark study revealing that AI now resolves up to 31 percent of Facebook direct-message conversations for airlines without human intervention. The findings show that airlines continue to set the standard for social customer care, responding up to […]

Condor will launch daily nonstop service between Frankfurt (FRA) and Chicago O’Hare (ORD). Operating seasonally through September 12, 2027, the new route expands the airline’s North American network by adding one of the most important U.S. aviation and economic hubs. With the addition of Chicago, Condor will offer non-stop service to Frankfurt from 12 gateways in […]

Allegiant Travel Company has announced it is introducing several new features that will enhance the customer experience, including complimentary inflight beverage service and a new tier of premium seating. Beginning August 1, 2026, Allegiant customers will receive complimentary beverage service aboard all Allegiant flights, and starting in spring 2027, Allegiant First will offer an upgraded seating […]

Villa Vie Residences has announced Legacy, the company’s second residential cruise ship, expected to enter service in early 2029. The official unveiling will take place during Villa Vie Odyssey’s Two-Year Sailaversary Celebration, commemorating two years of continuous world cruising. The announcement comes as Villa Vie Odyssey surpasses 85 percent of its available residences sold, creating […]

In the middle of a successful inaugural season in Alaska, MSC Cruises has opened sales for its Summer 2028 Alaska itineraries, with MSC Poesia set to offer cruises from Seattle for a third consecutive year of sailings to one of the world’s most sought-after cruise destinations. Beginning April 24, 2028, MSC Poesia will sail weekly seven-night Alaska cruises through September […]

The 2026 FIFA World Cup delivered a significant boost to short-term rental (STR) owners in U.S. host markets, according to new customer data from Baselane, a banking and bookkeeping platform for real estate investors. Among the same Baselane STR hosts active in both June 2025 and June 2026, rental income across 11 U.S. host markets […]

Emirates has officially launched Crypto.com Pay™, allowing its customers to use the digital payment solution on the airline’s website and app platforms. Customers with a Crypto.com account booking on emirates.com and the Emirates App can now select Crypto.com Pay™ at checkout, with transactions processed securely and in compliance with UAE regulatory standards. Crypto.com Pay™ is […]

Accessibility remains a core component of Amtrak’s mission to provide safe, reliable and welcoming transportation for all travelers. As the nation marks the 36th anniversary of the Americans with Disabilities Act (ADA) on July 26, Amtrak is highlighting significant progress in making rail travel more accessible and inclusive across its national network. “Accessibility is fundamental […]