The German National Tourist Office (GNTO) has introduced a new feature using GuideGeek artificial intelligence technology from Matador Network. The new feature, “Emma – Your AI Guide to Germany,” provides travelers with instant answers to travel- or tourism-related questions about the country.
“Americans know about Berlin and Oktoberfest, but Germany has such a wide range of travel experiences,” said Matador Network CEO Ross Borden. “There are castles everywhere, amazing food and wine, pristine nature and incredible art and music. This new AI travel genius is designed to make it extremely easy for travelers to dive deeper into all Germany has to offer and plan an unforgettable trip.”
Travelers can access Emma on WhatsApp or visit the “Germany – The Travel Destination” Facebook page, tap the message button and enter travel or tourism queries about Germany. The natural language AI will respond with instant customized recommendations based on the information users share, such as interests, preferences, group size, ages, and more. Travelers can use the feature to plan trips well ahead of time or for on-the-go suggestions as they explore Germany.
Emma engages users in conversation about visiting Germany, helping foster a deeper connection to the destination. It can plan an entire itinerary or answer specific questions about historical sites, parks, lesser known attractions, museums, and more. The personalized, real-time responses are generated by AI trained on extensive data from the GNTO as well as over 1,000 integrations for travel information from GuideGeek’s technology.
For more information, visit www.germany.travel.
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